If you have any problem, please contact us at firstname.lastname@example.org first as we always want to make you happy.
Medypet stands behind the quality of everything we sell and hope you are
happy with your purchase. We are fully warranted against defective or
Within 90 DAYS of purchase, if you are not completely
satisfied with the purchase, you can return it for a full refund. Your
request for returning the product will be process immediately WITHOUT any questions.
- Refund can only be given on the same credit card that you purchased from.
- If 90 days have gone by since your purchase, unfortunately we can not
offer you any refund or replacement.
- Please do NOT send your purchase back to the
Once your returning package is received and inspected, we will send you an
email to notify you that we have received your returned item. Then your
refund will be processed, and a credit will automatically be applied to
your credit card or original method of payment, within a certain amount of
LATE OR MISSING REFUNDS
If you have not received a refund yet, first check your bank account again.
After that, you can contact your credit card company, it may take some time
before your refund is officially posted.
Next, contact your bank. There is often some processing time before a
refund is posted.
If you’ve done all of this and you still have not received your refund yet,
please contact us at email@example.com.
We only replace items if they are defective or damaged. If you need to
exchange it for the same item, send us an email at firstname.lastname@example.org.
If the item was marked as a gift when purchased and shipped directly to
you, you’ll receive a gift credit for the value of your return. Once the
returned item is received, a gift certificate will be mailed to you.
If the item was not marked as a gift when purchased, or the gift giver had
the order shipped to themselves to give to you later, we will send a refund
to the gift giver and he will find out about your return.
To return your product, you should send us an email at email@example.com.
You will be responsible for paying for your own shipping costs for
returning your item.
Depending on where you live, the time it may take for your exchanged
product to reach you, may vary.